Tenants

PropertyFile makes
renting easy and stress free,
like it should be

Why should tenants use PropertyFile?

PropertyFile is a communications app and login system, designed to connect you to your agent and landlord, so you’re informed on your tenancy from the very beginning. PropertyFile also provides you with 24 hour access to a maintenance reporting system so you can report issues as and when they happen. Simply contact your agent today to find out how you can get started with PropertyFile.

PropertyFile Tenant report an issue screen

Benefit from simple maintenance reporting

The PropertyFile app allows you to report issues electronically, and you can even include pictures, meaning your agent will be able to diagnose the problem in a much shorter time frame and handle it in an appropriate manner.

24 hour access to important information and documents

With the PropertyFile app, you get 24 hour access to all of your important documents, like your tenancy agreement or deposit details – so you will always be in the know.

Stay informed, every step of the way

Discover your helpful dashboard, where you will find an overview of your tenancy details, any outstanding issues and a timeline of updates.

PropertyFile Tenant My Tenancy Ipad Screen

Enjoy stress free living throughout your tenancy

Your landlord has a responsibility to keep you safe. PropertyFile makes sure your landlord is reminded about regular safety checks, including updating your gas safety certificate, so you can be secure in the knowledge that your home is perfectly safe.

Are you an agent?

Find out how PropertyFile can allow you to take your agency
hybrid with 24 hour services and connect you with your tenants.

Find out more